Online & MNP Shop Staff (11-Month contract)
Location: Hà Nội
Published date: 2019-05-08 05:25:44

What We Can Offer:
- Bonus based on performance
- Premium healthcare plan for you
- 12 days full paid leave

Job Description:
- Managing port-out request and perform various retention activities
- Handling all port-in request and follow-up until success, including but not limited to:
    - Call to verify customer for request
    - Create request in various system
    - Prepare logistics and follow up with vendors
    - Cooperate with other operators
    - Reporting & propose solution
- Use your proven customer service ability, excellent communication skills, and strong computer knowledge to guide new customers through the MNP process
- Handle all aspects of customer activities in the store on a professional and timely manner with integrity and sincerity
- Handle all online sales support if any
- Provide effective support to Shop Supervisor in managing the day-to-day operations
- Assist the organization to acquire, grow and retain customers
- Maintain punctuality to work
Other duties as assigned by Supervisors

Job Requirements:
Qualifications & Experience
- College Degree
- Pleasant looking, full of enthusiasm and dynamic
Knowledge and Skills
- Knowledge in store operations/ customer service/ direct sales
- Must have good customer service and communication skills
- Good computer skills
- English basic

Our recruitment info:
Headquater Office: No. 7 Chua Boc Str., Dong Da Dist., HN
Central Branch Office: No. 255-257 Hung Vuong St., Thanh Khe Dist., Da Nang
South Branch Office: No. 385C Nguyen Trai St., District 1, Ho Chi Minh