IT System Operator (Application Support)
Location: Hà Nội
Published date: 2018-09-21 11:04:27

What We Can Offer
- Bonus based on performance
- Premium healthcare plan for you
- 12 days full paid leave

Job description:  
- Ability to effectively communicate with clients, vendors, staff and clearly document interactions
- Get data as requested  by OST/SM
- Processing complaint cases of customer about promotion, charging, vas. Provide information for the police with purpose arrest crime
- Each position must have backup each other
- Monitor, document and escalate production issues and internal requests that arise
- Ability to work with minimum supervision and skillful time management
- Ability to handle special projects as assigned
- Excellent attendance is a must, this will include working weekends and holidays when needed. Ability to work a flexible schedule to accommodate travel, out of office activities and work performed out of the office .Ability to handle emergency situations and proactively resolve any issues daily

Job requirements:
Qualifications & Experience
- College degree in Computer Science.
- 3 year computer centre operation experience.
Knowledge and Skills
- Knowledge of Unix, Windows server & Cisco products.
- Knowledge of Oracle database
- Using SQL server
- Experience in running help desk in an computer operation centre.