SMS Self-Care 123
In order to maximize customers benefit, Vietnamobile provides the most convenient SMS Customer Care Service. With this new service, customer just send SMS to short code 123 to check balance, check unpaid payment, check current tariff… or register VAS without calling to our Call Center or visiting any shops
| No | Service | USSD | SMS self care |
|---|---|---|---|
| 1 | USSD menu | *123# | |
| 2 | Balance checking | ||
| Core balance checking | *101# | "TK" send 123 | |
| Promotion balance checking | *102# | "TKKM" send 123 | |
| VAS balance checking | "TKGT" send 123 | ||
| 3 | Recharge | *100*PIN code # | |
| 4 | Happy Ring | ||
| Happy Ring menu | *145# | ||
| Happy Ring Registration | "DK HR" send 123 | ||
| Happy Ring Cancellation | "HUY HR" send 123 | ||
| Song purchase | "MUA <song code>" send 2345 | ||
| Offer a song for other subscriber | "TANG <receiver number> <song code>" send 2345 | ||
| Find top 5 favourite songs | "TOP5" send 2345 | ||
| Find a song by song code | "TIMMA <song code>" send 2345 | ||
| Find a song by song title | "TIMTEN <song title>" send 2345 | ||
| Set up Vietnamese languge | "NGONNGU <V>" send 2345 | ||
| Set up English languge | "NGONNGU <E>" send 2345 | ||
| Set up Happy Ring service for specific subscriber | "CAIDAT <Phone number> <song code>" send 2345 | ||
| Reset password (for Happy Ring website) | "MK" send 2345 | ||
| Extend song | “RN <song code>” send 2345” | ||
| Turn-on song extension mode | "AUTO ON" send 2345 | ||
| Turn-off song extension mode | "AUTO OFF" send 2345 | ||
| Delete song from private library | "XOA <song code>" send 2345 | ||
| 5 | Voice mail | ||
| Voice mail registration | "DK VM" send 123 | ||
| Voice mail cancellation | "HUY VM" send 123 | ||
| 6 | Balance transfer (P2P) | ||
| Registration service | "CT ON" send 121 | ||
| Change password | "DMK <old password> <new password>" send 121 | ||
| Balance transfer | "CT <Receiver number> <transfer amount> send 121 | ||
| Confirm password | "C MK" send 121 | ||
| Reset password | "MK" send 121 | ||
| 7 | Maxi Talk + | *246# | |
| 8 | Biz 30 | ||
| Registration service | *183# | ||
| Cancellation service | "HUY" send 183 | ||
| 9 | Maxi Talk | *242# *243# |
|
| 10 | Maxi 18 | *181# | |
| 11 | Max SMS | *500# | |
| 11 | Max Circle | ||
| Registration service | "DK 990" send 123 | ||
| Cancellation service | "HUY 990" send 123 | ||
| 13 | Flexi Data | ||
| Register package D50 | *501# | ||
| Register package D100 | *502# | ||
| Register package D150 | *503# | ||
| 14 | Max Data | "DK DATA" send 123 | |
| 15 | "FB" send 32665 | ||
| 16 | SMS-Roaming | ||
| Registration service | “DK SMSRM” send 789 | ||
| Cancellation service | “HUY SMSRM” send 789 | ||
| Request service informatino (free of charge) | "SMSRM” send tới 123 | ||
| 17 | Prepaid- Roaming | ||
| Registration service | "DK CVQT" send 123 | ||
| Cancellation service | "HUY CVQT" send 123 | ||
| 18 | Call holding | ||
| Activated service | *43# | ||
| Cancellation service | #43# | ||
| Service status checking | *#43# | ||
| 19 | Call transfer | ||
| Transfer all incoming calls | **21*(phone number)# | ||
| Cancellation transfer all incoming calls service | ##21# | ||
| Transfer no reply calls | **61*(phone number)# | ||
| Cancellation transfer no reply calls service | ##61# | ||
| Transfer call when busy | **67*(phone number)# | ||
| Cancellation transfer call when busy | ##67# | ||
| Transfer call when out of service coverage or turn-off the phone | **62*(phone number)# | ||
| Cancellation transfer call when out of service coverage or turn-off the phone | ##62# | ||
| Cancellation call transfer service | ##002#s |
Note: Features will be updated now and then. Please visit this website frequently to get updated information