Low-Cost International Package VB220

International call is easier without worrying about the fee

VB220 - Low-cost international package


International call is now super cheap with VB220 package of Vietnamobile! This is a low-cost international package that allows postpaid and prepaid subscribers to make 200 minutes international calls to 22 countries and territories.
So, where does it work?

  • Fixed and Mobile: USA, Canada, China, Hong Kong, Singapore, Thailand, India, South Korea
  • Fixed only: Australia, Austria, France, Denmark, Netherlands, Germany, Ireland, Italy, Japan, Russia, Spain, Sweden, Taiwan, UK

Notes:

  • Validity of each package: 30 days from registration.
  • Vietnamobile has right to change VB220 package scope which is updated on www.vietnamobile.com.vn or Vietnamobile’s Call Center without prior notice
  • Subscribers must use this service for individual intention only and must obey Vietnam laws. Fair User Policy applies. Not for commercial use or resale
  • VB220 package is not applied for customers using international roaming services oversea. Mobile termination charging fee when customers are roaming oversea is charged based on current IDD fee of Vietnamobile.

Principles


For postpaid subscribers

  • Vietnamobile customers have to pay only 150,000 VND/ package. Package fee will be billed on 30 days billing circle from registration/ renewal. Accumulation of duration & validity is not applicable for VB600.
  • Those postpaid subscribers, who have successfully registered VB220 package when make IDD calls via 1721, will be charged zero (0).
  • Cancelation: Will NOT be applied during package validity. This package will be auto-renewed in the system if customer does not send SMS to cancel the package before the stated time in SMS notification.
  • From the 2nd package, customers can use the new package from the date and time in Vietnamobile’s notification SMS.
  • In case customer is blocked: if customer does not request to cancel the package, it will be auto renewed and customer has to pay package fee.

For prepaid subscribers

  • Customers have to pay only 150,000 VND/ package, offers full 30 days of usage from registration/ renewal. Accumulation of duration & validity is not applicable for VB220.
  • Customers cannot register/ renew VB220 this package if core balance is less than the value of package fee.
  • Those prepaid subscribers, who have successfully registered VB220 package when make IDD calls via 1721, will be deducted from VB balance.
  • Cancelation: Will NOT be applied during package validity. This package will be auto-renewed in the system if customer does not send SMS to cancel the package before the stated time in SMS notification.
  • In order to use VB220 continuously after successful registration/ renewal, prepaid customers must to be on 2-way active during the package validity. If core balance is expiry and outgoing call is blocked, customer will not be able to use VB220. In order to use the service, customer needs to top up to open for outgoing call. If at top up time, the package validity is expired, customer cannot continue using the package and the package fee cannot be refunded.
  • From the 2nd package, customers can use the new package from the date and time in Vietnamobile’s notification SMS.
  • In case customers send SMS to cancel the package before reaching either the cap of package duration or package expiry date: Customers will not be able to use the package.

How to use this package?


Registration / Renewal:
Message number: 1721

No. Circumstance Syntax
1 Registration (applied for customers who have never used VB220 before. Can be used the
package immediately once they receive the notification of successful registration).
DK VB220
2 Renewal (applicable only for customers who have ever used VB220 and want to
re-register package again after a disconnected period)
GH VB220
3 Support information VB220
4 List of countries available in package VB220 DS VB220

VB220 dial Instruction:
Dialing method: 1721 + 00 + country/ destination code + area code (if any) + called number

Note:

  • Only have subscribers registered VB220 package are able to make calls to offered destinations via 1721. Those who do not register for this package, when dialing 1721 for IDD calls, will receive invalid dial notification.
  • Prepaid customers can check VB220’s balance by pressing*102# then OK. Postpaid customers can access personal web portal to check used duration.
  • Those subscribers who have registered for VB220 but do not follow above dialing instruction still be charged in accordance with Vietnamobile current tariff of IDD/VoIP/ VB600 service.
  • Any calls to destinations which are not in VB220 destination list are not successful.
  • Contact for more detail: 789 (free)




 

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