|
No
|
Content
|
Contact number
|
Chargeable
|
Serve time
|
|
Consultant channel
|
|
1
|
Enquiry hotline
|
789
|
200đ/min
|
24/7
|
|
0922789789
|
24/7
|
|
2
|
IVR hotline
|
123 / 0922123123
|
Free from Vietnamobile number
|
24/7
|
|
3
|
Customer services email
|
customersevice@vietnamobile.com.vn
|
|
24/7
|
|
Support channel
|
|
4
|
Distributor support hotline
|
2121 (call from STK 092)
|
Free |
From 07:00 to 23:00
|
| 0923452121 (call from off-net subscribers) |
Charge by partners |
Distributor email support
|
hotrodaily@vietnamobile.com.vn |
|
|
5
|
Corporate care
|
3636 (call from Vietnamobile subscribers)
|
Free
|
24/7
|
| 0923363636 (call from off-net subscribers) |
Charge by partners |
|
hotrodoanhnghiep@vietnamobile.com.vn
3636hotline@vietnamobile.com.vn |
|
| 6 |
3G service support |
360 (Call from Vietnamobile Subscriber) |
Free |
24/7 |
| 0922360360 (Call from off-net Subscriber) |
Charge by partners
|
| Live chat |
http://3g.vietnamobile.com.vn |
|
| Customer service email |
Customerservice@vietnamobile.com.vn
CSKH@vietnamobile.com.vn |
|
